Whether you need to transform an existing database (CMS/ CRM system) or design and implement your own tailored solution, my data-based consultancy can guide you through every step of the process, from sourcing the right software through to project managing the design and build, and training your staff to use the system.
My services include:
- Selecting software that best meets your budget and the needs of your business, whether that's Microsoft Dynamics, WiredContact for ACT, GoldMine, or a bespoke solution)
- Create and implement a data capture strategy
- Relationship Marketing / eCRM stratgey and execution
- Using your database to deliver a multi-channel strategy
- Project managing the build of a bespoke database, or the redesign of an existing CRM or CMS system
- Data audits and migration projects
- Co-ordination and management of database roll out and staff training
- Working with stakeholders and departments to create sales and marketing reports
I offer a flexible, affordable service that ensures you have expert advice and support when you need it, and in the areas you need most.
From half-day support to managing the full process, my involvement helps free up your time so you can focus on what you're best at.
My experience and expertise can create a powerful business tool that delivers now and can be scaled up in the future as your needs change and your business grows.